Data Protection Policy for Divinesigils

1. Introduction

We recognize that protecting your personal data is essential, especially in the fast-growing world of mobile gaming. This Data Protection Policy explains how we collect, process, and secure your information when you interact with our mobile games, applications, websites, and related services. Whether you are playing casual games, engaging in multiplayer battles, or purchasing in-game items, we are committed to safeguarding your privacy and complying with applicable data protection laws.

2. Scope

This policy applies to all personal data collected from users of our mobile games and associated services across platforms such as iOS, Android, and others. It governs how we handle information during game downloads, account creation, gameplay, transactions, customer support, and communications.

3. Types of Personal Data Collected

• Account Information: Usernames, email addresses, encrypted passwords, profile details, and age verification data.
• Device Information: Mobile device type, operating system version, unique device identifiers, IP address, and language settings.
• Gameplay Data: Progress, scores, achievements, saved data, multiplayer interactions, and usage patterns.
• Payment and Transaction Data: In-app purchase history, transaction IDs, billing information, and related data.
• Communication Data: Support requests, feedback, survey responses, and chat messages within the game.
• Location Data: Approximate location derived from IP address or, where permitted, GPS data for location-based features.
• Marketing Preferences: Your choices regarding receiving promotional messages and offers.

We collect only the data necessary for specific purposes and with your consent where required.

4. How Data is Collected

• User Input: During account registration, purchases, customer support interactions, or participation in promotions.
• Automated Collection: Using cookies, device identifiers, and analytics tools embedded in our games and platforms to monitor performance and usage.
• Third-Party Integrations: When you connect your game profile with social media or platform accounts.
• Optional Permissions: Location access or contact synchronization, requested explicitly and only activated with your approval.

We ensure transparency and provide clear options to control your data.

5. Purpose of Data Processing

• Facilitate gameplay and user account management.
• Process payments and manage subscriptions.
• Provide customer support and respond to inquiries.
• Improve game quality, fix bugs, and tailor content.
• Enhance security, detect cheating, and prevent fraud.
• Communicate promotions, updates, and relevant offers, subject to your consent.
• Comply with legal and regulatory obligations.

Your data is never used beyond these purposes without your explicit permission.

6. Legal Grounds for Processing

• Consent: For marketing and optional features.
• Contractual Necessity: To deliver services and fulfill purchases.
• Legitimate Interests: For security, analytics, and service improvement.
• Legal Requirements: To comply with laws and regulations.

You have the right to withdraw consent at any time without affecting services based on other legal grounds.

7. Data Retention

We retain personal data only as long as necessary:

• Account data remains active until you delete your account.
• Transaction records are stored to satisfy financial and tax laws.
• Gameplay data is kept for ongoing service and analytics.
• Support communications are retained for quality assurance.

When data is no longer needed, it is securely deleted or anonymized.

8. Data Security

• Encryption of data in transit and at rest.
• Access controls limiting data to authorized personnel.
• Regular security audits and monitoring.
• Secure coding practices and timely updates.
• Staff training on data protection responsibilities.

Despite our efforts, no system can guarantee absolute security; we encourage strong passwords and cautious sharing.

9. Sharing and Disclosure

We do not sell your data. Sharing occurs only with:

• Trusted service providers for payment processing, hosting, analytics, and support.
• Platform operators for account linking and purchase verification.
• Legal authorities as required by law.
• Marketing partners, only with your consent.

All partners are obligated to maintain confidentiality and data protection standards.

10. International Transfers

Your data may be transferred outside your country. We ensure adequate safeguards through contracts and security measures to protect your data during such transfers.

11. Your Rights

Depending on your jurisdiction, you have the right to:

• Access your personal data.
• Correct inaccuracies.
• Request deletion where applicable.
• Restrict or object to processing.
• Receive your data in a portable format.
• Withdraw consent to marketing communications.

Contact us to exercise these rights; we respond within legal timeframes.

12. Children’s Privacy

Our games are intended for users above the legal minimum age. We do not knowingly collect data from children without parental consent. Any such data discovered will be deleted promptly.

13. Policy Updates

We may update this policy periodically. Changes will be communicated through our apps or services. Continued use indicates acceptance.

14. Contact Information

For questions about this policy or your personal data, contact our support or data protection team through in-game or platform support channels. We are committed to protecting your privacy and assisting you promptly.

This policy reflects our dedication to safeguarding your personal data while providing engaging mobile gaming experiences. Thank you for trusting us.